Shipping and Receiving Information

USDA Inspected & Sealed For Freshness

 

Our meat is USDA inspected, vacuum sealed for freshness then frozen.We ship in insulated reusable coolers with gel packs and/or dry ice. The shipping cost includes reusable, insulated container and coolants.

 

Shipping

We will ship your order on Monday or Tuesday to ensure delivery before the weekend. We use FedEx Express or FedEx Home delivery depending upon your location. Overnight delivery can be provided by request. Contact us for an estimate of the additional cost. Be aware it is usually not possible to ship your order the same day it is received. If you need priority service please call us and confirm.

You will receive FedEx tracking information and delivery updates directly from FedEx so be certain your email address and phone number is correctly entered. Please check your spam folder if no info is received.

If you have questions on your order or missing an item please contact us by the next business day sales@SacoRiverFarms.com.

 

Flat Rate shipping in the Northeast Region

We offer Flat rate shipping of $39.99 to the Northeast US Region (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, Rhode Island, New York & Jersey). The shipping cost includes the cost of reusable insulated container and coolants. Contact us for more information.

 

Costs For Continental  and non continental United States (outside the Northeast Region)

A surcharge may apply. You will not be charged the additional fee until a representative calls to discuss your order with you.

 

Delays in Shipment

We will contact you if your order will be delayed due to inventory levels. Substitution of a higher valued item, a rescheduled delivery date or refund will be offered. If your order will be delayed due to weather conditions we will contact you by email or phone and reschedule. We do not ship during extended excessive heat days or winter storms.

 

Arrival of your Meat

Your product is vacuum sealed and frozen to preserve quality and to provide a wholesome product. Depending on the season and the amount ordered your products may arrive frozen or slightly thawed. As long as the meat is cool to the touch you may cook or refreeze with confidence.

 

Thawing the meat

For best results thaw in the sealed packaging overnight in your refrigerator. Leaving the meat in the original packaging during thawing preserves the flavor and natural juices. The meat can also be thawed in the original packaging in cold water. Keep the water cold by changing every 30 minutes until the meat is thawed. We do not recommend using a microwave to defrost meat.

 

Storing the meat

Refrigerate or freeze your order upon arrival. Refrigerated vacuum sealed meat products will hold for 1 week if properly refrigerated at 34 degrees F or lower. Once the vacuum seal is opened use the product within two to three days. If you will freeze your product, set your freezer as cold as possible–preferably under zero degrees F for the best results. Up to six months is the standard storage time for frozen meats.

 

Questions

Have a question about your order? Call or Contact us: contact page or email us direct at sales@SacoRiverFarms.com .